Generative AI for Better Patient Connections: Pros and Cons

Generative AI for Better Patient Connections: Pros and Cons

As a new model beyond conversational AI, generative AI (GenAI) is redefining patient experiences across healthcare organizations. GenAI is increasing the efficiency of patient-provider conversations through the handling of sequential exchanges and near-instantaneous consultation.

However, like all new things in science, it also has its drawbacks that the healthcare professionals have to solve to enjoy the innovation to the maximum.GenAI has immense value in transforming simple and routine patient/provider interactions.

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